faqs

What materials are jewelry made of?

All creations are made of brass, 24 carat gold plated (nickel and lead free).

I use semi-precious stones, freshwater pearls, crystal pearls, Japanese pearls,... The thread on which they are strung is made of very resistant nylon.

How are the jewelry made?

Handmade by me, in my studio in Brussels.

Can I order personalized jewelry?

Yes :) In the "CUSTOM" section, you can order a tailor-made creation, I will contact you by email, instagram or whatsapp and we will create your perfect jewel together 💜 according to your needs (lithotherapy), your desires, colors , inspiration.

Packaging:

The jewels are packed in natural cotton pouches. The mailing envelopes are in bubble wrap to protect the creations from possible shocks during transport.

You will receive an incense stick in your package automatically, in order to purify and recharge your jewelry (+ info in the section: cleaning and recharging)

What are the destination countries of the jewelry?

Luci sends worldwide, except in Russia and Ukraine.

Are the jewels guaranteed?

Luci offers a warranty that only covers defects resulting from the manufacturing process. Please email me if you have any further questions.

How do gift cards work?

Luci gift cards are good forever. As soon as the order is finalized, the Gift Card will be sent by e-mail with a PDF document attached. You can either put your email address to print the document and have it physically or directly write the email address of your loved one so that this person receives it immediately in digital format! :